Relay
Built on the official WhatsApp Business Platform

The inbox where your AI agent and your team work as one.

WhatsApp, Instagram and website chats for every branch. Mira answers the routine questions, books appointments and follows up, and your team takes the chats that need a person.

Get started freeSee how it works
Inbox

Every chat, every branch, one inbox.

WhatsApp, Instagram and website chats for every branch. Mira answers the routine questions; your team gets the ones that need a person.

  • Every WhatsApp, Instagram and website chat in one list, for each branch.
  • When Mira hands a chat over, she writes a summary, so no one asks twice.
  • Assign, tag and reply with quick replies and approved templates.
L
ConversationsMarina
All 24Needs you 2Mira 19
OS
Omar Saleh9:44
I think I was charged twice for my last visit
Needs you2
HY
Hana Yousef9:41
You're booked for 9:30 tomorrow
Mira
PN
Priya Nair9:38
Yes, we're open Fridays from 9 to 6
Mira
SR
Sofia Rossi9:12
Can I move my appointment to Monday?
Needs you1
AK
Ahmed Khan9:05
Thanks, see you then!
Handled
OS
Omar SalehInstagram, Marina branch
Assigned to you
Today

Hi, I think I was charged twice for my last visit. Can someone check?

Sorry about that, Omar. I've passed this to our billing team and someone will reply here shortly.

Mira, AI agent
Mira handed this to you: billing question

It was the cleaning on 4 November.

Reply to Omar…Draft with Mira
Mira booked an appointmentHana Yousef, cleaning, tomorrow at 9:30. No one needed.
AI agent

Teach Mira once. She answers like your best receptionist.

She learns from your website, price list and opening hours, shows where each answer came from, and only does what you allow.

  • Learns from your website, price list and opening hours.
  • Shows where each answer came from, so you can check her work.
  • Books appointments, and hands over to a person when she's unsure.
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MiraLive on WhatsApp and Instagram
TeachTryGo liveImprove
What Mira knows
lumendental.ae24 pages
Learned
Price list 2026.pdf3 pages
Learned
Common questions18 answers
Learning
What Mira may doBook, move and cancel appointmentsAnswer prices and opening hoursHand billing and complaints to a person
Try MiraOnly you can see this

How much is teeth whitening, and can I come Saturday?

Whitening is AED 1,200 for a full session. On Saturday we have 10:00 or 14:30 at Marina. Shall I book one for you?

From Price list 2026.pdf and Opening hours

14:30 works

Done. You're booked for whitening on Saturday at 14:30.

Ask Mira something a customer would…
142 chats resolved by Mira this weekBookings, prices and opening hours, answered in seconds.
Campaigns

Campaigns that bring customers back, not spam.

Send Meta-approved WhatsApp messages to the right people, and let Mira handle the replies as they come in.

  • Meta-approved templates, filled in with each customer's name and details.
  • Sends at a safe pace, only in the hours you choose.
  • Follows up with people who didn't read it, and tests two messages to find the better one.
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Check-up reminderSent today at 10:00, Marina and Downtown
Sent1,240
Delivered98%
Read71%
Replied186
Who it went to
Not seen in 6 months1,264
WhatsApp, opted in1,240
Mira is answering the replies
MessageApproved by Meta
Time for your check-up, {{name}}It has been six months since your last visit to Lumen Dental. Book a slot this week and get a free polish.
Book nowNot now
Latest replies
Layla H.Yes please, Thursday afternoon?Mira booked
Daniel M.How much is the check-up now?Mira answered
Rana A.I moved to Abu Dhabi, any branch there?Needs you
38 appointments from one campaignCheck-up reminder, sent this morning to patients not seen in 6 months.

One inbox for the places your customers already write to you.

  • WhatsAppLive
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  • MessengerComing soon
  • Website chatComing soon
How it works

From sign-up to answered chats on the same day.

  1. 1

    Connect WhatsApp in a few minutes

    Sign in with Facebook, pick your business and number, and Relay is connected. No code, no waiting on a partner.

  2. 2

    Teach Mira your business

    Point her at your website, prices and opening hours. Decide what she may do on her own and when she hands over.

  3. 3

    Answer, and bring customers back

    Your team works the inbox with Mira, and campaigns remind customers when it's time to come back.

FAQ

Questions businesses ask first.

Start answering customers on WhatsApp today.

Set up takes minutes. Mira starts helping as soon as your number is connected.

Get started free